How to add my signature in tickets?

You can add your custom signature in the reply emails sent from Zoho Desk, and get connected with your customers in real time. The signatures can be added either department-wise or commonly for all departments.

To add an email signature, follow the steps mentioned below:

1. Click the Setup icon (  ) in the top right pane.
   
   
   
   
2. Click Personal Settings under the Customization menu. 
   
   
3. Click Preferences under the Personal Settings sub-menu.
   
   
4. On the Preferences page, click Add Signature. 
   
   
   
   
5. Select the department for which you wish to add the signature.  
   
   
   
   
6. Click the Insert icon (  ) within the editor, to upload a logo.
   
   
   

** use the following url for the logo’s: 
https://payfacto.com/wp-content/uploads/2018/07/logo_payfacto-1.png (original size)

https://payfacto.com/wp-content/uploads/2020/06/veloce-300x82.png (best size)

https://payfacto.com/wp-content/uploads/2020/06/maitred-300x82.png (best size)

7. Add the following links:
   

WEBSITE JOBS FACEBOOK  TWITTER  LINKEDIN

8. Add the disclamer:
   

MISE EN GARDE : Ce message électronique, incluant les fichiers ci-joints, peut contenir des renseignements confidentiels et/ou privilégiés et est destiné à l’usage exclusif de son destinataire. Si vous n’êtes pas le destinataire visé, il vous est strictement interdit de reproduire, diffuser, divulguer ou autrement faire usage de ce message et des renseignements qu’il contient, et tout geste contraire peut constituer un acte illicite. Si vous n’êtes pas le destinataire visé ou si vous avez reçu ce message par erreur, veuillez en aviser immédiatement l’expéditeur et détruire le message et toute copie de celui-ci en votre possession. En prenant connaissance du contenu de ce message électronique vous reconnaissez son caractère confidentiel et/ou privilégié et acceptez tous les termes de la présente mise en garde. 

DISCLAIMER: This email, including all of its attachments, may contain confidential and/or privileged information, and are intended for the exclusive use of its addressee. If you are not the intended recipient, you are hereby strictly prohibited from reproducing, distributing, disclosing or otherwise using any of the information this email contains, any such actions may be unlawful. If you are not the intended recipient or if you have received this email by mistake, please notify immediately its sender and destroy this email and any copy thereof. By reading this email you acknowledge its confidential and/or privileged nature and accept all the terms of this disclaimer.

9. If it looks like the picture at the top of the article, click Save.
   Note: Apply the custom signature to all departments by selecting the drop-up arrow on the Save button. 

10. Click Save again, to confirm your action.